Service

01

Solutions that transform every aspect of customer touchpoint operations

Softbrain has been delivering IT and service solutions to transform all customer-facing operations
—from marketing and sales to after-sales—
since launching Japan’s first CRM/SFA,” e-Sales Manager”, in 1999.

02

Deep commitment to process management practice and product development

We thoroughly implement process management to maximize our operation performance.
The expertise acquired through this practice is incorporated into our customer touchpoint improvement solutions, including e-Sales Manager.

03

Proven expertise across 5,500+ companies and 185+ industries

We have supported over 5,500 clients of all sizes across a wide range of industries and business sectors in addressing their sales-related challenges.
We are proud of our extensive implementation track record and the strong support we have received from this customer base.

*Based on our achievementsinternal records and the Japan Standard Industrial Classification

04

Full support for clients’ business issues until full adoption

Our goal is to help you drive better business performance.
We tailor our solutions to fit seamlessly into your customer touchpoint operations,
which could significantly increase level of utilization.